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NCA Accident Management Providing Bespoke Claims Services to NCA Customers

 

2016-07-06 18:39:40

NCA the Official breakdown service provider of the CPT (The Confederation of Passenger Transport)

2017-01-11 22:57:28

Accident Management

Operating a commercial fleet comes with responsibilities and risks that most claims handling organisations fail to address or cover adequately. That’s why it’s important to use an accident management company who fully understands your organisations specific needs and requirements when involved in a motor accident.

NTBS Accident Management is the centralised handling of an operator’s claim following a road traffic collision and is a cost-effective intermediary service which assists drivers in getting back on the road as quickly as possible. Our expert team can liaise with your insurers and deal with all aspects of the claim, including repair and Third Party mitigation subject to prior approval & appointment of your insurers

In the event of an accident, supporting the driver or operator when they may be distressed and confused is our primary objective. If the accident is non-fault we may be able to provide a replacement vehicle of similar type to the one involved in the collision, quickly & efficiently, to avoid minimum disruption to your business. NTBS Accident Management realises the importance of preserving your reputation.

Services Available:

  • Incident Notification – Incidents can be reported 24/7 365 days a year via our dedicated accident helpline
  • Replacement Vehicle - In event of a non-fault accident we may be able to provide a like for like or similar replacement vehicle
  • Claims Management – We actively advise and consult with our clients and operate in accordance with agreed SLAs, with claim updates provided by an agreed method of communication
  • Repair Management - Commercial and specialist vehicles are arranged through our nationwide network of insurance approved and industry accredited quality repairers
  • Third Party Mitigation – In the event of a fault incident involving a third party, subject to prior approval & appointment from your insurance company, we can help to reduce the cost of claims by proactively managing the third parties repairs and providing them with a replacement vehicle

For fleet breakdown cover that works around you, join us today

General Enquiries:

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