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NTBS & NCA offer a bespoke call management service dedicated to the commercial and bus/coach industry 24/7/365

Our services are tailored to suit your business needs and we build our procedures around you our customer to ensure we provide you with the service you require.

NTBS will provide the following

  • A Professional Call Management Service to deal with your customer requirements
  • Personalised Dedicated number
  • Utilise your nominated staff or listed agents where available
  • Knowledgeable and helpful personnel
  • Prompt and effective service 24hrs a day 7 days a week
  • Updates to customers on ETA, progress and Completion
  • Telephone calls recorded for Training and monitoring purposes
  • Emailed details on receipt of breakdowns
  • Management reports
  • Peace of mind
  • Efficient and professional service upholding the name and reputation of your company
  • Competitive pricing
  • Standard Rates when using the NTBS Ltd network
  • 24/7 Nationwide and European cover
  • Fast response to breakdowns
  • Contact with all main dealers
  • Extensive industry Knowledge & experience
  • Website login to view live information

 

Please contact Stuart Brown or Chris Brown on 0161 336 8752 to discuss your requirements further.